Suspect you have been a victim of fraud? Submit a report on our dedicated fraud page.
If you’ve explored all of our help articles on our Support page and still haven’t found the answers you’re looking for, don’t worry. Our team is ready to help.
Simply fill out the form below, and we’ll get back to you as soon as possible. You can also call us on 0333 202 3642 or email us at info@engageaccount.com.
If you are wanting to make a complaint, please view our Complaints Procedure here and follow the steps provided.
You can also call us on: 0333 202 3642.
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Engage Visa debit card and account is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number 900025) and is a member of Visa. Please note that the Engage is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.